Privacy Policy

Effective date: October 20, 2026. This policy replaces our policy last revised February 20, 2019.

HyperActive Concepts, Inc. (“HCI,” “we,” “us”) respects your privacy. This policy explains how we collect, use, store and share personal information through our website at haconcepts.com and when we communicate with you about our services.

Information you give us

When you use our contact form, we collect your name, email address, phone number (optional), company (optional), the service you’re interested in, any plan you selected, and your message.

When you become a customer, we collect the contact and billing information needed to provide and invoice your services. We do not collect payment card details through this website.

Information collected automatically

Like most websites, our site and its service providers automatically receive technical information such as your IP address, browser and device type, pages viewed, the website that referred you, and errors encountered.

Cookies and similar technologies

• Google Analytics uses cookies to help us understand how visitors use our site, such as which pages are viewed and how visitors arrive. We use this information in aggregate to improve the site.
• Cloudflare Turnstile checks contact form submissions to help prevent spam and abuse. To do this, it processes technical information about your browser and device.
• Essential technical cookies may be used for site security and basic operation.

You can block or delete cookies in your browser settings. Google offers a browser add-on to opt out of Google Analytics. Blocking cookies may affect how parts of the site work. We do not currently respond to browser Do Not Track signals.

We use a third-party SEO application to manage how our pages appear in search results, such as page titles, descriptions and sitemaps.

How we use information

• To respond to your inquiries and requests for quotes
• To provide, support and invoice the services you purchase
• To communicate with you about your services and account
• To diagnose and repair website errors and keep the site secure
• To understand how our website is used and improve it
• To comply with legal obligations

Text messages

We use text messages only to reply to messages you send us. We do not text you unless you have asked us to, and we never send marketing or sales messages. By texting us, you agree to receive conversational text messages from HyperActive Concepts in reply. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. For help, reply HELP, call (678) 293-7428, or visit haconcepts.com. See our Terms of Service.

How we share information

HCI does not sell your personal information or share it for marketing purposes.

We share information only as needed to operate our business:

• Our team, on an as-needed basis
• Service providers who help us run our website and business, which may include our hosting and email providers, Google (Google Analytics), Cloudflare (Turnstile) and Intuit (QuickBooks Online, for billing and invoicing)
• Legal authorities, when required by law, court order or subpoena, or when we believe disclosure is necessary to protect our rights or investigate misuse. Where the law permits, we may notify you before disclosing your information in response to a subpoena.

Text messaging originator opt-in data and consent are excluded from all of the above categories and will not be shared with any third parties.

Where information is stored

Our website runs on servers HCI manages in third-party data centers located in the United States. Contact form submissions are stored on the website and sent to our business email.

Customer data

Data stored on websites and services we host or maintain for customers belongs to those customers and is handled under our Terms of Service. Our customers are responsible for their own privacy practices. If you have questions about how a website we host uses your information, contact that website’s owner.

How long we keep information

Contact form submissions stored on the website are deleted automatically after 12 months. Copies may remain in server backups for a limited period until those backups are overwritten. Emails, customer records and billing records are kept as long as needed to provide our services and meet business, legal and accounting requirements.

We keep records of your consent to receive text messages for 18 months.

Security

We use appropriate measures to protect our website and the information we hold against unauthorized access, loss or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and requests

You can ask us to access, correct or delete the personal information we hold about you by emailing privacy@haconcepts.com. We may need to verify your identity, and we may keep information we are required to retain by law.

Children

Our website and services are intended for businesses and individuals, including personal websites, and are not directed to children under 13. We do not knowingly collect personal information from children.

Other websites

Our website may link to other websites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The updated version takes effect when posted on this page with a new effective date.

Contact us

HyperActive Concepts, Inc.
2001 Duncan Dr NW, Unit 598
Kennesaw, GA 30156
(678) 293-7428 · privacy@haconcepts.com