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Virtual Dedicated Servers. Your Choice of Management.

Your own virtual server on Linux or Windows, with control panel options. Manage it yourself, or let us manage the server for you.

VDS at a glance

Operating systemsLinux or Windows

Control panelAvailable options

ManagementSelf-managed or fully managed

PricingIndividually quoted

Two ways to run your server

Choose who manages the server’s operating environment. Both options are individually quoted.

You manage the server

Self-Managed VDS

You manage the operating system, applications and ongoing administration.

What we provide

  • Initial server installation and configuration
  • Infrastructure management
  • Server availability monitoring
  • Initial troubleshooting assistance
  • Minor corrections at our discretion, with your approval

We manage the server

Fully Managed VDS

We manage the server’s operating environment.

What we manage

  • Initial server setup
  • Operating system and control panel administration
  • Routine operating system and security updates
  • Firewall management
  • Server availability monitoring
  • Server-level troubleshooting
  • Routine server administration
  • Backup management through your agreed backup package

Both options support Linux and Windows, with available control panel options. On Self-Managed VDS, additional administration and technical work may be quoted separately.

Server management isn’t website maintenance

Fully Managed VDS covers the server’s operating environment. Your website and applications are separate.

Not included with VDS management

  • Website maintenance and updates
  • Application development
  • Unlimited engineering services

Need your website looked after?

Backups and SQL Server

Options you can add to your server, set out in your proposal.

Backup protection

Server-level backup protection is available for Self-Managed VDS and included in Fully Managed VDS proposals. Backup frequency, retention, and recovery options are established for each server configuration.

Microsoft SQL Server

Shared SQL Server hosting is available to HCI hosting customers. On compatible Windows VDS configurations, we install and license a dedicated SQL Server.

Questions

How much does a VDS cost?

Every VDS is individually quoted based on its configuration and the management option you choose.

With Self-Managed VDS, you handle the operating system, applications and administration, and we provide setup, infrastructure management and monitoring. With Fully Managed VDS, we manage the server’s operating environment, including updates, firewall and routine administration.

No. VDS management covers the server, not your website or applications. See Website Maintenance.

Yes. Both options support Linux and Windows. Dedicated SQL Server is available on compatible Windows VDS configurations, and we handle installation and licensing.

Phone and email support is available during normal business hours. Help with critical outages after hours is provided when available. We don’t offer 24/7 staffed support or guaranteed response times unless specifically agreed.

Let’s plan your server

Tell us what you need to run and we’ll recommend the right configuration.